It is foolish to underestimate the importance of public service to the development and vibrance of a community. Not only does public service foster comprehensive health and security across various elements of the community, but it also ensures the survival of the general public by providing essential amenities. That said, it’s necessary to recognize one critical factor responsible for providing public service and creating a supportive community: social workers.
Across the industry, social work claims an ecological perspective that borders around a community. As such, while there may be various aspects to social work, community practice remains at the core of this career path, from specialists to enforcers, therapists or activists. Individuals are required to exhibit specific competencies that demonstrate their readiness to take on the role of a social worker.
What are social work skills?
Social workers are trained professionals tasked with helping vulnerable individuals and communities to address some of the challenges they face. The core responsibilities include advocating and raising the quality of life for communities and their residents.
Social workers are required to develop some skills and qualities around these core responsibilities. These qualities include a variety of interpersonal and technical skills directly related to the job. In truth, the quality of help that a vulnerable person, family or population will receive depends mainly on a social worker’s competency, making this much more essential.
Numerous opportunities exist for social workers to develop essential skills, some of which include education, training and experience. Yet it takes constant practice to improve and keep up with the demands of social work.
Essential skills required of social workers.
Choosing a career path can be a difficult decision, and one many people often get wrong. A significant regret people have about their career choices is the unproductivity that comes from not being competent enough. Social work itself can be demanding and incorporates core responsibilities that may seem too complex for some. The importance of well-developed skills to effectively serve a community and ensure productivity becomes readily apparent. So, here are some essential skills every social worker must have to enjoy a thriving career:
- Communication
In its basic form, social work integrates all forms of communication in basic tasks. Therefore, verbal and non-verbal communication are critical skills all social workers must have. Communication in the context of social work refers to the ability to interact and collaborate with a vast variety of people and understand their perspectives prior to advocating and improving their standard of living.
Aside from communicating effectively, these professionals should also be skilled in observing non-verbal cues and addressing them appropriately. As a social worker, you are bound to meet various people with varying backgrounds, orientations and perspectives. So, it’s important to remain fair regardless of these factors. Additionally, social workers are also required to employ communication skills in collaborating with other professionals.
- Empathy
Empathy is the ability to recognize, understand and share the feelings and perspectives of someone else. Considering the fact that community practice is a significant aspect of social work, these professionals also need to show empathy and compassion to the individual or community they represent. There are several advantages of empathy, and for social workers, it helps to identify an individual’s specific needs, current situation and sentiments.
To thrive as a social worker, you should develop emotional intelligence in understanding the experiences of others and creating effective strategies to help. To some people, empathy is an inherent skill; however, as with every other skill, it can be developed and improved through training, practice and experience.
- Critical thinking skills
Social workers face several issues they must resolve daily, making it essential to think critically. Critical thinking is the objective analysis and evaluation of an issue to form a judgment. It incorporates identifying the root cause of a problem and devising effective strategies to solve it.
Social workers interact with individuals needing assistance, and critical thinking skills are required to evaluate the facts of a problem and find the best possible solution. In most cases, critical thinking is required to develop creative options and choose the best solution.
- Advocacy
As stated earlier, advocacy is one of the core responsibilities of a social worker. Most individuals are unable to represent themselves, which makes them vulnerable. Therefore, they must be verbally represented and connected with relevant services, resources and opportunities provided by the government or other non-profit organizations.
Aside from personal advocacy, social workers also assist individuals, families and the community by advocating for new programs, the extension of deserving programs and the alteration of outdated policies. Advocacy is a critical skill for social workers as it provides underserved clients with a voice and helps them increase their independence.
- Commitment
Commitment is essential in every organization as it makes professionals more dependable, trustworthy and responsible. People only thrive in a career path they are committed to, and the level of professional commitment shows through in social work. Firstly, social work is dynamic and thriving in many aspects. For instance, community practice can only be achievable through lifelong learning.
Social workers should be dedicated to the values and ethics relevant to the profession and actively engage in various opportunities that can help them improve the quality of service rendered. The underlying premise of social work makes it an ideal option for individuals committed to helping others. With this commitment comes a fulfilling and thriving career.
- Flexibility
Social work is a practice-based profession that aims to promote social change and development. Social work incorporates various primary responsibilities that vary in complexity. Additionally, circumstances can change quickly, and in such cases, social workers must adjust and react to these changes accordingly. The ability of a professional to handle this aspect of social work depends on their level of flexibility.
Flexibility, in this context, refers to the ability to quickly recognize changes and adapt to new circumstances as they arise. In a setting as dynamic as social service, flexible professionals can conveniently change plans to navigate through or overcome unanticipated challenges, making them much more efficient.
- Organization
Social workers have hectic schedules. As we have seen, the scope of this career path incorporates a wide range of responsibilities aside from the primary roles of advocating and supporting multiple clients. Social workers must be very organized in prioritizing clients’ needs and managing cases effectively.
It takes good organizational skills to manage all this role’s responsibilities, some of which include documentation, billing, reporting and collaboration, while remaining practical and professional on the job. A lack of organization can easily result in unprofessionalism.
- Leadership qualities
Social work is closely aligned with transformational leadership, a model where an individual recognizes the changes that are needed, creates a strategy to foster this change and collaborates with others to bring about the change. Therefore, social workers must exhibit fundamental leadership skills, most of which are acquired during training.
Leadership qualities for social workers include a solid ethical framework, respect for diversity, effective decision-making, the ability to collaborate and help others and the capacity to assess situations from various viewpoints. Leadership effectiveness is the single biggest differentiator in a thriving social career; so, social workers should actively attempt to develop leadership skills.
- Cultural competence
During a social worker’s career, they are likely to encounter diverse ideas, beliefs or traditions they are unfamiliar with. Cultural competence allows them to navigate those differences to help clients overcome barriers to obtaining health care and other services.
Cultural competence refers to social workers’ ability to recognize their affiliations to culture and identify and respect differing traditions of other cultures in ways that influence styles of communication and expressions of respect. This skill ensures professionals remain sensitive, respectful and responsive to diverse cultural ideologies regardless of their convictions.
Developing essential skills for social work
Throughout this article, we have identified three significant opportunities for social workers to develop the skills required to carry out their responsibilities. The first and most prevalent option is education and training. Social workers are exposed to various educational options, from traditional in-person degrees to online programs. The bare minimum qualification is a Bachelor of Social Work (BSW), which introduces the premise and primary requirements of social work. Today, several working professionals opt for an online MSW degree to develop their field competencies further. These programs offer a student-focused online experience that effectively develops professional skills.
The inherent nature of some of these skills makes it possible for professionals to develop and improve them through practice and experience. Working professionals have the opportunity to implement their skills and improve them daily. Individuals looking to break into the field can also opt for placement and volunteer opportunities to gain much-needed experience.
There are different layers to social work, and professionals are required to engage in various responsibilities, all of which aim to improve the standard of living in a community. The profession can be pretty challenging, yet, it can also be gratifying, especially for professionals with the technical and interpersonal competency to work effectively. Adopting the skills and development opportunities highlighted will help prepare you for a successful career in social work.